Frequently Asked Questions
Everything you need to know before booking your Puerto Plata adventure. Fast, clear, and direct answers.
Yes. Every excursion is planned around your ship’s all-aboard time with a safety buffer, so you always return to Amber Cove or Taino Bay with time to spare.
Yes. We provide door-to-door pickup and drop-off from resorts in Puerto Plata, Playa Dorada, Cofresí, and surrounding areas.
You can book and pay securely online in advance. Payment options are shown at checkout for each excursion.
Reef-safe sunscreen, water shoes, a quick-dry towel, a swimsuit worn under light clothing, and small bills for tips and souvenirs.
Many are. Monkeyland, the city tour, gentle horseback rides, and catamaran cruises are great for families. Each tour page lists age and activity guidance.
Please see our Cancellation Policy page for full details on timing, refunds, and weather-related changes.